Terms & Conditions

New Gear Return & Exchange Policy:


Returnable within 5 days of delivery.

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.




Buyer receives a full refund in their original payment method less any shipping charges.

If item is damaged by buyer the refund will not be 100% of the purchase price.


Used & Vintage:


Returnable within 2 days of delivery.

If item is damaged by buyer the refund will not be 100% of the purchase price.


Shipping Policy:


Most new gear will be shipped at no cost to the buyer in the Continental USA. Hawaii and Puerto Rico will accrue premium shipping rates.

International Shipping is not included. We can include this as an add and it excludes instruments with Rosewood.

Federal Express is our preferred carrier for USA Shipping. If customer requests UPS, they must agree to pay the premium.

DHL is our preferred International Shipping Company.

Items will be shipped within 24 Hours of Purchase unless the purchase occurs after 5PM Eastern Time or on Saturday and Sunday.




Our Checkout Cart is located on a secured server and the transactions are authorized by PayPal or Authorized.Net for Credit Card purchases.




Midwood Guitar Studio is offering six months no interest on new gear. Our finance partners are PayPal Credit, Time Payment and Bliss Pay.




Non-Refundable 30% Deposit

Balance Due in 60 Days